BWI Thurgood Marshall Airport

Thanksgiving air travel a nightmare? Here's how to file a formal complaint.

Thanksgiving air travel a nightmare? Here's how to file a formal complaint.

With bumped flights, crowded airports and lost baggage, travelling during fall and winter holidays like Thanksgiving can cause a serious headache.

In 2017, 181 consumer complaints were filed with the U.S. Department of Transportation between Nov. 21 and Nov. 27, according to a department representative.

Instead of grumbling about problems over you Thanksgiving meal, here are some tips for navigating the rights of travelers to lodge formal complaints.

What should I do if I have a problem?

The U.S. Department of Transportation recommends beginning any dispute with an airline by giving them a chance to resolve the problem. Airlines typically have...

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