With bumped flights, crowded airports and lost baggage, travelling during fall and winter holidays like Thanksgiving can cause a serious headache.
In 2017, 181 consumer complaints were filed with the U.S. Department of Transportation between Nov. 21 and Nov. 27, according to a department representative.
Instead of grumbling about problems over you Thanksgiving meal, here are some tips for navigating the rights of travelers to lodge formal complaints.
What should I do if I have a problem?
The U.S. Department of Transportation recommends beginning any dispute with an airline by giving them a chance to resolve the problem. Airlines typically have...
This is a view of a Southwest Airlines jet from the newly renovated BWI Observation Gallery.