Amazon and L.L. Bean tied for best in consumer satisfaction during the holiday season, while Priceline.com came in last in an index released today. The ForeSee Experience Index (FXI): 2013 U.S. Retail Edition
Furby is back on store shelves this holiday season, along with other toys that never left: Barbie, Legos and Elmo, to name a few. But, more than ever, tech-related playthings are elbowing their way onto the traditional toys' turf. iPads landed on the National Retail Federation's most popular toy list for the first time this year. Even the reintroduced Furby interacts with a mobile app.
The traditional kickoff to holiday retail spending drew smaller than usual hordes of bargain hunters in the Baltimore area Friday, probably because earlier Thanksgiving sales and staggered "limited supply" discounts spread shoppers out.
Experts predicted that 33 million Americans planned to go shopping on Thanksgiving Day, and Baltimore-area shoppers were no exception. Many Marylanders hit the stores in between Thanksgiving dinners and the nighttime Ravens-Steelers game.
By By Pamela Wood, Alison Knezevich, Jamie Smith Hopkins and Lorraine Mirabella and The Baltimore Sun
As most Americans doze off in front of the TV after a few too many helpings of turkey and pumpkin pie this Thanksgiving, some 20 million others will be heading out to work. Called on by their employers to work on the holiday, most feel they cannot say no — they need the money or fear reprisal.
Former Laurel High science teachers Alan and Lynn Goldstein found themselves vacationing with Michael Jackson when actor Macaulay Culkin, who knew the Goldstein's son, invited the King of Pop to accompany him on a Goldstein family vacation.
A 64-year-old man was robbed and beaten with his own walking stick after a group of six teenagers and young men attacked him in a parking lot at the Glen Burnie Towne Center late Tuesday night, according to Anne Arundel County Police.
The U.S. Equal Employment Opportunity Commission sued Toys "R" Us, alleging the company broke the law when staff at its Columbia store refused to provide a sign-language interpreter for a job applicant who is deaf.
Retailers striving to remain relevant are experimenting with new concepts at malls across the Baltimore region and elsewhere this holiday selling season. Specialty retailers are opening even more specialized stores, targeting specific segments of shoppers.
More and more, participants in the annual day-after-Thanksgiving ritual of mass shopping are — like Townes — starting the day of. Lines for break-of-dawn deals get going early. And many of the big retailers now kick off the sales Thursday night.
Responding to consumer demand, retailers have pushed up store openings to the end of Thanksgiving dinner, started online price wars in November and replaced door buster opening events with waves of sales targeting different consumers.
This year, the packed-house madness of Black Friday was done well before dawn. With more and more stores opening at midnight and some starting hours earlier, thousands of Baltimore-area shoppers arrived — and left — in the wee hours.
Some of the nation's major chain stores opened late Thursday, competing for holiday shoppers to kick off a period that is crucial for the retail industry. After the crowds entered Toys "R" Us at 9 p.m., Walmart's Black Friday deals started at 10 p.m.