hank greenberg
- Baltimore Gas and Electric Co. said Friday that winter heating bills for its residential customers who use natural gas will likely rise 11 percent over last year due to colder weather — still low enough to come in at the second-cheapest winter of the past decade.
- With widespread budget cuts on the horizon, Social Security beneficiaries will soon get a preview of how customer service can be affected under a more austere federal government.
- With the Baltimore Orioles in the playoffs for the first time since 1997, it's a good time to review great books on the sport, and the best I've read in years is "The Art of Fielding."
- A task force Gov. Martin O'Malley convened is recommending a special storm billing surcharge to help utilities pay for cleanup.
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- The Maryland PSC will review a policy that allows BGE to collect revenue during the first 24 hours of storm-related power outages.
- As crews worked to restore power to thousands still stuck in the dark, Baltimore Gas and Electric Co.'s critics faulted the utility's response and called for changes that included improving communication with customers and putting power lines underground.
- Seven deaths have been linked to a heat wave and related derecho storm that tore through Maryland, and politicians are urging utilities to speed their work.
- While utilities tout smart meters as a major step in modernizing the electricity grid, helping consumers to control energy use and save money, opponents worry about their health, privacy and security risks.
- ReServe Maryland is a program based at the University of Maryland School of Social Work that helps older professionals answer the question 'what's next?'
- Two political leaders, an advocate for seniors and a community activist will receive consumer-rights awards this month.
- More than 2,500 customers have opted out of Baltimore Gas and Electric Co.'s PeakRewards program after the utility cycled off air conditioners for hours Friday — the hottest day in 75 years.