"For the one player, Hampton, we never had a chance to give him the message. But for the older players, John emphasizes the message, our director of player development [Harry Swayne] emphasizes the message, our team chaplain [Johnny Shelton] talks about character issues and taking care of yourself off the field, and taking care of your family and not hurting your individual representation," Cass said. "The messages are still being sent. I just don't know if they're always being received. And so maybe we have to look at how we're sending the message. Maybe, we have to come up with a different message."