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VA is failing its veterans [Letter]

In the past few days, we have seen horror stories about the lack of treatment given to our veterans at the U.S. Department of Veterans Affairs. And once again, it's a system that continues to be broken and nothing is being done to resolve it.

Just like last year's stories about Baltimore having the worst claims office in the country, it's just a symptom of what goes on in the entire agency. I retired from the U.S. Army Reserves last year (with seven years of active duty). I've had a claim pending since 2009 that was in appeal until the VA abruptly closed it because they lost my paperwork (they said I never sent it in on time even though I have a dated receipt from them showing they got it).

Now, we have vets who are not getting their promised medical treatment. What infuriates me is they keep soliciting veterans with health insurance to come and let the VA be their provider. I have health insurance so I have declined their offer, but it seems now that only those who can pay get treatment — if they are even keeping their promises there.

Steven Erlitz, Elkridge

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