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United acted in 'belligerent' manner

An attorney representing the family of David Dao, the passenger dragged off a United flight, as well as Dao's daughter, addressed the media Thursday.

United Airlines CEO Oscar Munoz accused his company's "customer" of being belligerent.

Really? When United picked four customers at random and told them they had to leave the plane, who was being belligerent? The Baltimore Sun reports that David Dao was pulled down the aisle on his back, and footage of his bloody face has created a public relations nightmare for United ("Van Hollen finalizing bill in response to United removal," April 13).

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Dr. Dao (and three others) paid for a ticket and wished to have that contractual obligation with United fulfilled. United sent three goons onto the plane to pull the customer off the plane to make way for a United employee. Who was being belligerent again?

Here's what what the adjective means: hostile and aggressive as in "a bull-necked, belligerent old man," or spoiling for a fight similar to trigger-happy.

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Edward Migol, Towson

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