In response to BGE chief executive officer Kenneth DeFontes' recent letter to the editor, I hope there will be a thorough review of the company's effort to restore power to customers in the aftermath of Hurricane Irene ("BGE head: Thank you for your patience," Sept, 2).
I saw utility truck workers from other locales sitting by the roadside doing nothing. When I asked them what was going on, the answer was always the same: "We were waiting for orders from BGE and never got them. So we're not sure what we should be doing."
This kind of situation surely can be corrected before the next big power outage arrives.
I live in an area of Baltimore County where we have wells, and I was without water or plumbing for seven days. Moreover, as time went on, it got harder and harder to buy water. Would it be such an expense for BGE to set up free water distribution stations for people with wells when emergencies like this arise?
I hope BGE will plan ahead and make this one little adjustment in the future. Living without electricity is inconvenient, but living without water and plumbing is extremely difficult.
Ronald J. Matlon, Phoenix