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Did racism play role in United incident?

In 2016, almost 500,000 airline passengers were denied boarding of flights in the U.S, according to the U.S. Department of Transportation. (Kori Rumore/Chicago Tribune)

As a former public transportation professional, it was painful to watch a seated airline passenger dragged off his flight. United Airlines CEO Oscar Munoz can apologize all he wants, the facts are out there ("The unfriendly skies," April 12). As an American, I am appalled.

But why have so few raised the issue of ethnicity? If the Asian-American passenger David Dao had been of another race, would United Airlines have dared behave as they did? Also did Dr. Dao's appearance play a part in selecting him for such abuse? The silence is deafening!

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This aviation incident is just one more example of today's stratified culture. The class system in America is widening — you can see this trend across the entire economy. We are witnessing a two-class system everywhere. While the treatment of the elite customer is considerate and lavish, the vast majority of Americans are treated like dirt. Sadly, I can remember when it wasn't like that.

R. E. Heid, Baltimore

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