Aided by new technology and equipment, they not only created a system that used bar coding to track everything, they also did away with the paper files in favor of paperless images on the computer screen. Most of the dream team members were longtime employees covered under the civil service retirement system. People, like Mr. McDonough, who always think the private sector is the answer, wanted the government to contract out everything. That push, along with current government budget deficits, led to cutbacks and the people who could do the job were given early retirement offers to get them off the books as quickly as possible. My point is that I am enjoying my early retirement and the problem I am reading about was caused by a brain drain. Contracting with private industry is not the answer.