BGE makes it hard to get a smart meter installed [Letter]

I was really surprised when I called BGE to set up a schedule for installing a smart meter("How hard is BGE trying to contact customers about smart meters?" Aug. 15).

I was told there was no time after 4 p.m. during the work week, meaning you have to take off a two-hour window from work. And when they did come, they were 45 minutes late. I didn't want to spend my Saturday waiting on BGE.

BGE needs to have at least one or two days during the week after 4 p.m., and it needs an 11 a.m. to 7 p.m. shift on weekends because it on took 30 minutes once the meter installer arrived.

Chequita Lanier, Baltimore

To respond to this letter, send an email to Please include your name and contact information.

Copyright © 2019, The Baltimore Sun, a Baltimore Sun Media Group publication | Place an Ad