In contrast, along the Eastern Shore's miles of tall pines (where Irene is now officially evaluated as having been more damaging than in Baltimore County, where we live), Delmarva Power was able to restore all service we know of in about 48 hours. The company even called each reporting customer to say the power was back on shortly thereafter. BGE advised us repeatedly on our battery-operated radio to look on the web for updates. Of course, the outage had taken out even our wireless Internet service. Wow, thanks. Even worse, BGE advised customers to call a number that told callers, after several rounds of menu choices, number crunching and holds, to call the number we had just called.