Never before have I been so sad. Baltimore has been known for some time as Charm City, but the recent controversy over the "Hon" trademark has brought out the less than charming side of many people ("Demonstrators protest 'Hon' trademark," Dec. 20). Whether you agree or not about the subject, there should be outrage over the use of the social websites to demean and degrade another human being. Most of these people were not interested in facts, they just used the anonymity of their keyboard to pound out words of hate. Anyone who works with youth knows just how serious a problem cyber-bullying is. How can we ever fix the problem among the youth if even adults cannot understand the concept?

Wendy Sites, Harmans