In Indianapolis, 250,000 people had to file a class action lawsuit after being consistently over-billed by Veolia. Low-income residents were forced to decide between paying those bills and buying food. And the city ultimately had to pay out $29 million to end the contract early. It is a documented fact that Veolia's private water contracts are accompanied by rate hikes, labor rights abuses and environmental destruction. In order to sell these unpopular contracts to local communities, the corporation uses phrases like "consulting contract" and "public-private partnership." While the names may sound harmless, the advice to water management is not. Private water has a track record of under-staffing operations, overcharging residents and cutting corners on environmental protection.