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Pamela G. Watts, chief of customer services for MTA

Pamela G. Watts, longtime chief of customer services for the Maryland Transit Administration, died June 1.
Pamela G. Watts, longtime chief of customer services for the Maryland Transit Administration, died June 1. (HANDOUT)

Pamela G. Watts, longtime chief of customer services for the Maryland Transit Administration, died June 1 of ovarian cancer at Northwest Hospital in Randallstown. The Owings Mills resident was 65.

The daughter of Martin Goins Jr., a U.S. Foreign Service worker, and Mary Goins, a homemaker, Pamela Yvette Goins was born in Baltimore and because of the nature of her father's work, she grew up at diplomatic posts in Africa and Europe.

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After her family moved to Howard County, she graduated from Glenelg High School and earned a bachelor's degree in 1973 from what is now Morgan State University.

Ms. Watts joined the the old Mass Transit Administration in 1984, which since 2001 has been the Maryland Transit Administration.

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At her death, she was chief of its customer services division, which is located in the William Donald Schaefer Tower at 6 St. Paul St.

She met her future husband, Tim Watts, a Baltimore disc jockey and radio personality, when he was hosting an MTA event. They were married in 1997.

Mr. Watts recently retired from Radio One, where he was heard daily on Magic 95.5 (WWIN-FM) and had been program director since 2000.

"Spending time with our grandchildren really lit her up. It was her biggest joy," Mr. Watts said.

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The couple also enjoyed traveling and had visited Africa twice, as well as Paris, London and Rome.

A memorial service for Ms. Watts will be held at noon Saturday at the Wilde Lake Interfaith Center, 10431 Twin Rivers Road, Columbia.

In addition to her husband, she is survived by her son, Charles Henry Goins of Lancaster, Pa.; two stepsons, Michael Watts and Steven Watts, both of Crofton; two stepdaughters, Morgan Watts of Los Angeles and Timera Brooks-Watts of Warrington, Pa.; two brothers, Martin Goins III of Marshall, Mich., and Kevin Goins of Roanoke, Va.; and two grandsons.

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