The Baltimore Sun

Online option at imaging center

Anne Arundel Diagnostics, the radiology and diagnostic imaging provider of Anne Arundel Health System Inc., allows patients to make requests for appointments online at its new Web site,

The site includes a form for patients to provide basic information, such as the kind of examination needed, the physician's name and the most convenient location for the appointment. Information is secure and protected, and can be viewed only by the customer service representative fielding the request. Patients can list up to three contact phone numbers and specify the time of day they prefer to be contacted.

Anne Arundel Diagnostics has six locations in Anne Arundel and Prince George's counties.

Information: 888-909-XRAY (9729) or

Center in quest for excellence

The staff at Baltimore Washington Medical Center has begun "Quest for Excellence," a campuswide initiative aimed at optimizing patients' experience.

New standards for employees include attitude, appearance, accountability, communication, courtesy, privacy, safety and teamwork.

Some of the significant changes under Quest include:

Valet parking for all patients and guests.

Peer Recognition in Developing Excellence (PRIDE), a new employee recognition program.

Staff members greet and escort patients and visitors.

Standards of excellence are used to select job candidates.

Since implementing Quest, inpatient satisfaction scores have increased. The hospital scored 4.02 out of 5, - just above the national average of 4.01, on the Jackson Organization's October-December 2006 survey. That jumped to 4.17 in the January-March survey and to 4.17 in the April-June survey, putting the hospital in the top 25 percent of hospitals nationwide for inpatient satisfaction.

Health Department puts recipes online

The Anne Arundel County Department of Health is offering fall dessert recipes on a new link at its Web site.

"Baked to Perfection" recipes include carrot cake bars, light pound dake and banana apple butter muffins. They are available by requesting a Healthy Eating Kit from the Learn to Live Line, 410-222-7979, or through the Web site, Click Learn To Live, then Healthy Eating.

The free Healthy Eating Kit also contains information on good nutrition and healthy living. Many of the recipes are suitable for a diabetic diet. Nutritional information can be found at the end of each recipe.

More than 400 additional healthful recipes for special occasions and everyday meals are available on the Web site.

Hospice shop holding clearance

Chesapeake Treasures, the resale shop that benefits Hospice of the Chesapeake, is holding its fall clearance sale through the end of the month, offering 50 percent off on some items.

Donations are not accepted during the clearance sale but will resume in December.

Customers who spend at least $10 in the shop this month will be entered into a drawing to win a gift basket valued at more than $125. The drawing will be held on Dec. 3.

The volunteer-managed store is in the Park Plaza Shopping Center, at 558-D Ritchie Highway in Severna Park. Chesapeake Treasures is open Monday through Saturday from 10:30 a.m. to 5 p.m. and Thursdays from 10:30 a.m. to 7 p.m.

Information: 410-384-9260.

Child safety seat inspections offered

The Anne Arundel County Health Department will offer free child safety seat education and inspections at the following locations:

Tuesday, 10 a.m. to 1 p.m., North County Center, 791 Aquahart Road, Glen Burnie, 410-222-4223. No appointment necessary.

Nov. 15 and Dec. 20, 9 a.m. to 3 p.m., Brooklyn Park Health Center, 300 Hammonds Lane, Brooklyn Park. Appointment required. 410-222-6620.

Dec. 11, 9 a.m. to noon, Health Services Building, 3 Harry S Truman Parkway. Annapolis. Appointment required.410-222-4223.

Infants should be in rear-facing safety seats in the back seat until at least 1 year old and 20 pounds, or to the highest weight and weight requirement by the manufacturer. Children who weigh 20 to 40 pounds can ride in a front-facing toddler's seat in the rear, while children 40 to 80 pounds can ride in booster seats in the rear seat.

Information: 410-222-4223.

Open house set at Breast Center

In support of Breast Cancer Awareness Month, the staff of Anne Arundel Medical Center's Breast Center will hold an open house from noon to 2 p.m. Saturday at the center, in the Sajak Pavilion. Visitors will be able to tour the Breast Center and meet breast surgeons, radiologists and members of the support staff.

The open house will highlight diagnostic trends and the tools the staff uses in diagnosing and treating breast disease.

Visitors can also get information on services such as the Survivors Offering Support group, the transition from treatment to wellness and the nurse navigator program.

To RSVP, call 443-481-4720.

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