Tip of the Week: Performance-based rewards
The first step is to determine what performance is to be measured, how it will be measured and over what amount of time the measurement will take place. This must be clearly communicated to all participants so that a level of expected performance is understood.
The second step is to determine appropriate rewards for achieving the goals. Typically, the management group decides on rewards. Form focus groups of employees and determine what the participants feel are appropriate rewards.
Third, determine whether the organization can afford the program.
Fourth, develop a plan to explain the effort and have the legal department review it.
Fifth, conduct focus groups with employees to determine what they see as positive and whether they have concerns.
Sixth, present the plan to senior management for approval.
Seventh, develop a communications and training program so that everyone understands how the plan works.
Eighth, introduce the plan to employees and follow up after about six months with a survey for feedback.
Accounting technology seminar: Presented by SSi Consulting, 9 a.m., Suite G, 1718 Belmont Ave., Woodlawn. To register, call Jennifer Daniszewski at 410-277-4618 or go online at www.ssiconsulting.com
American Marketing Association: Awards dinner, 5:30 p.m., the Belvedere, Charles and Chase streets. Guest speaker will be Dennis Castleman, chief marketing officer for the state of Maryland. Nonmember cost is $75 a person. For reservations, call Ali McHale at 301-902- 2290.
Information session: The Baltimore-Washington Corridor Chamber of Commerce will hold a free session on getting the most benefit from a chamber membership, 8:30 a.m., chamber offices, Suite 104, 312 Marshall Ave., Laurel. To register, call 301-725-4000.