Here's how tech manufacturers stacked up in PC Magazine's reliability poll of 15,000 readers. The total number of responses is shown next to each company.
Desktops
Dell (1,253) A
Gateway (578) B+
Locally built (1,375) B+
IBM (217) D
Hewlett-Packard (582) D--
Compaq (663) E
Laptops
Apple (100) A
Hewlett-Packard (338) A
IBM (910) A Toshiba (875) A
Dell (1,684) B+ Fujitsu (106) B
Sony (343) B-- Gateway (299) C
Compaq (945) E
Printers
Hewlett-Packard (3,530) A+
Epson (1,258) A
Brother (126) B
Lexmark (688) D+
Canon (830) D--
Xerox (118) E
Digital cameras
Canon (396) A
Fuji (274) A Nikon (333) A
Olympus (741) A
Sony (906) A
Kodak (783) C
Hewlett-Packard (311) D
Handheld computers
Handspring (785) A+
Sony (191) A
Hewlett-Packard (400) B--
Palm (2,600) B--
Compaq (608) C+
Casio (259) E
Source: PC Magazine/AP