Repair crews continued restoring telephone service yesterday to approximately 1,900 customers after a construction accident early in the day severed a major phone cable in the heart of Towson.
David Pacholczyk, a spokesman for Chesapeake & Potomac Telephone Co. of Maryland, said the service interruption affected mostly business customers. Service should be fully restored by noon tomorrow, he said.
A spokesman for Butler-MacDonald Enterprises Inc. of Baltimore said workers were removing a telephone company cable under York Road at Joppa Road when another cable housing 2,400 pairs of copper wire -- each pair representing about one service line -- was accidentally severed.
The job was contracted out by the utility, the spokesman said. He would not explain how the cable was cut.
Sgt. Stephen R. Doarnberger, a Baltimore County police spokesman, said the accident was reported about 12:30 a.m. yesterday. Several officers helped direct traffic.
Some customers in the area were not affected; others had service returned by the afternoon, Mr. Pacholczyk said.
Most of the customers who lost their telephone service were in three large buildings near the busy intersection -- One Investment Place, the Towson Towers condominium and the Loyola Banking Center.
Baltimore County government offices occupy most of the 11-story One Investment Place. Towson Towers is a 28-story residential office building. The Loyola Banking Center is four stories tall.
During the interruption, C&P; brought in two temporary telephone banks -- nine phones in each -- one at Washington and Pennsylvania avenues and the other in front of the Investment Building. There is no charge for using the phones, which will remain at those locations until service is restored.
Mr. Pacholczyk said the utility also is offering free telephone and desk space at C&P;'s office at 100 York Road.