A few years ago, roads in my development were not plowed for several days due to lack of access for the plows. Eventually, a small plow was sent. Those days of no access were stressful, particularly for homes with disabled or ill residents. If there is a need to report concerns about plowing, call 311 or 301-883-4748 after waiting 24 hours after the snow has stopped. If there is a medical emergency, call 911. The Office of Emergency Preparedness can be reached at 301-538-1899 to request transportation assistance with four-wheel drive vehicles.