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Harford County libraries reopen with drive-thru, walk-up services

Joppa Library staff members are ready for customers to pick up requested items through contactless pick up.
Joppa Library staff members are ready for customers to pick up requested items through contactless pick up. (Courtesy Harford County Public Library)

Harford County Public Library welcomed back its customers with a modified reopening Monday, allowing patrons to request materials online or by phone and pick them up — by appointment — at the drive-thru or front door.

“It was so good to see our customers come back to the library,” Mary Hastler, CEO of Harford County Public Library, said in a statement. “While we are not yet able to invite customers into our buildings, our dedicated library staff can secure items and have them ready for contactless pickup.

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"The feedback we have received on this new service has been extremely positive. The phones are ringing off the hook. Customers really like our ‘retro chic’ service model.”

Customers can request materials and schedule a pickup appointment by visiting HCPLonline.org or calling their local library during business hours.

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The libraries are open from 10 a.m. to 6 p.m., Monday through Friday. The Abingdon, Bel Air, Edgewood and Jarrettsville libraries have drive-thru windows. Materials must be picked up at front door of other branches that do not have drive-thru windows.

The due date for materials picked up starting June 8 is three weeks. All other items checked out before then are due Sept. 1. The library is waiving all fines and fees during this period.

The library also encourages customers to visit its website for unlimited access to eBooks, eMovies, eMagazines, comics, movies, TV, research databases and more.

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