The Arc is embarking on a leadership challenge that we hope transforms our organization. Simply, we are fully engaged in embracing true person-centered thinking and planning as one of our guiding principles. Some might think, why haven’t you been doing this before? Great question, we have several instances that evidence our person-centered thinking, but we have noticed some gaps that present an opportunity for improvement. We are firm believers in continuous quality improvement and when something emerges that needs attention, we view this as an opportunity to improve. This leads me to share Greg’s story.