A: Many individuals, even with Obamacare, they can't afford the co-pays or, if they're elderly and they have [Medicare] Part A and B, some of them aren't even able to afford that $114 a month for Part B. Many are not able to afford a supplemental plan and most of our patients have chronic illness — diabetes, heart disease, high blood pressure — and, so when they come in to see us, we make sure they have an appointment for the next time so that we're keeping them out of the ER and keeping them healthy ... We still have many, many patients. I think [that's] because there are still kinks in the program and also the fact that people cannot afford the co-pays. They can't really afford anything, especially those on limited incomes and especially seniors. If they're only living on Social Security, they're using that $1,000, or maybe less, to pay for their rent or pay for their food or pay for their car ... You might have someone who's been working and they had a job and they had insurance and now they're like in between and, again, they don't have the money to come up with a co-pay and they're like 'Oh, my gosh. What am I going to?" Or they went into the hospital and they had some sort of illness and they were prescribed a medication. We give generic medications away, but also, in each of our sites, we have someone who's qualified from all of the drug companies to sit down with patients who can't take generics and they're supposed to be on regular brands, and we help them to fill out all that paperwork so they themselves will qualify to get the medications that they need.