A: I just started at Penn-Mar in October. I’d been with another nonprofit for years and wasn’t looking to make a career change. But the more I learned about Penn-Mar, the more I realized that they’re industry leaders, whose efforts are having huge impacts in the field, especially for Direct Support Professionals (DSPs). DSPs are trained caretakers who not only manage someone’s physical needs, but learn to communicate with them, and help them live as independently as possible. Barring their families, DSPs are the most important person in the life of someone with an intellectual or developmental disability (IDD).