With the economy stagnant for the summer, the recovery has slowed in Maryland to a 6.9 unemployment rate in June and July, according to the Department of Labor. Despite a slow recovery in the last year, each industry has recovered from the economy in different ways.
While unemployment has held steady, local technology companies such as Teltek and the Knowtion Group have been hiring.
The Department of Labor classifies industries through a spectrum of occupations. Teltek and the Knowtion group are classified as professional and business services, which also includes architectural work, engineering, computer services, legal advice and accounting.
Professional and business services had the largest number of job openings among the private sector in June, according to data from the Department of Labor. There were 966,000 people hired in June, and 715,000 additional job openings.
However, professional and business services also had the largest number of separations, which includes layoffs, quits and discharges, at 943,000.
Teltek is a telecommunications company based in Westminster which installs and supports telephone systems. Last year, the company also expanded into IT work, which has been a great success, said Chris Nicoli, the vice president of Teltek.
Expansion and diversification has been the key for technology companies in a rough economy, Nicoli said.
"We kind of looked at the recession and said, 'We can be all in or we can let people go.' As far as the people, we weren't really in a position that we wanted to let anyone go, so we decided we would give everything we had to grow it and stay competitive in the industry," Nicoli said.
Teltek serves Maryland, Pennsylvania, Virginia and D.C. In March of 2010, Teltek opened an office in Baltimore, and this past July, it opened a branch in Bethesda, said Carrie Green, the director of women in business at Teltek. The company has had 10 employees for roughly the last five years.
Nicoli said because everything is going to the cloud, a system where hardware and software are delivered through the Internet, there has been a lot of competition.
"Everyone's working a lot harder for a lot less money," Nicoli said.
Nicoli said with his small- to medium-sized company, he has been fairly slow to hire because each person does 6 to 15 percent of the work load. Every member on his team is cross trained in IT since the implementation of the new program.
In a world filled with automated customer service, Nicoli said a key to Teltek's success has been through creating relationships with his customers by answering phones when they ring, and meeting face-to-face.
Nicoli said his relationships with customers have made Teltek quick to stay nimble in the economy; if a customer needs something, Teltek will work to make it happen.