Mall officials in a news release said various measures meant to keep customers safe will be implemented, including hand sanitizing stations set up through the mall, touch-free interactions, signage encouraging social distancing — recommended by public health experts to be 6 feet apart — and more frequent and thorough cleaning.
Customers entering the mall must wear face masks, and employees will be required to wear them,per county and state guidelines.
“We’re trying to do as much as we can to prepare and make sure everyone is comfortable coming back,” Brophy previously said.
Towson Town Center, which would typically see between 40,000 to 50,000 visitors on a Saturday, has traffic counters in its garages to monitor how many customers are in the shopping center at any given time, but Brophy has said enforcing the 50% capacity limit will be the challenge every large shopping center will have to face.
“There’s no magic number for 50% of a mall occupancy,” Brophy said. Mall management has been coordinating with the Fire Marshal’s office on such restrictions, but customers should ultimately exercise personal responsibility if they see the mall seems crowded, Brophy said.
Mall security will also monitor “large gatherings,” she previously said.
“We appreciate the continued support from the community and are eager to once again serve as a place where people can shop, dine, work and spend time together in a safe and controlled way,” Brophy said in a statement.
As stores reopen, they will appear on the mall’s website. Curbside pickup will remain available for retailers that choose to continue the service, Brophy said.