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Baltimore County hires contractor to resume water billing after coronavirus pandemic delayed readings

Baltimore County residents and business owners can expect higher water bills now that the county has resumed water billing, delayed since April after Baltimore City stopped meter readings amid the coronavirus pandemic.

The county has also hired a third-party contractor, Spokane, Washington-based Itron Inc., to take over meter reading, small meter installation and maintenance after Baltimore City’s Department of Public Works, which has managed water meter reading and billing for the county under a long-standing agreement, announced in October that it will now outsource that task to Itron.

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Bills have already begun arriving for some residents, who are being charged for water consumption from their last statement through current meter readings.

All bills are expected to be mailed by Dec. 31, according to the county. Payment plans are available for all residents and there will be no shut-offs, late fees or penalties for the current billing cycle, the county said in a news release.

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Residents may set up a payment plan through the city’s public works department by calling the department at 410-396-5398.

The department is open between 8:30 a.m. and 4:30 p.m. on weekdays.

Normal quarterly water billing is expected to resume next year.

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