Baltimore City officials announced Monday that 65% of public employees have regained access to their computers and emails as officials continue to work to combat the effects of a ransomware attack.
In a news release, the city said officials expect 95% of all public employees to have access to their computers and emails by the end of next week.
The city was hit with a ransomware attack on May 7, halting some city services. The hackers demanded $76,000 in bitcoin to unlock the computers, which Mayor Bernard C. “Jack” Young refused to pay. The cost of the ransomware attack was estimated around $18.2 million in lost or delayed revenue and direct costs to restore city systems.
Officials are still unable to produce and mail water bills, the city said.
Customers can call 410-396-5398 to find out the amount of their most recent water bill — which came out in early May. The city does not have information on current bills and is advising customers to set aside money to cover a “typical” bill to avoid sticker shock when bills finally come out, an official said.
Residents can pay at the municipal building at 200 N. Holiday Street provided they bring a copy of any bills or statements that include their account number, the city wrote.