"It falls in my lap," he says. "Every time my partner and I work together, it happens: we come into a situation where a cat or a dog needs help. They flock to us. This cat will come up who's hurt and we look at each other and go, 'How did that just happen?'" No matter -- the lucky kitty or puppy ends up with a first-class ride to the shelter and, sometimes, in a photo that goes screaming across social media.