Much of Makary's 2012 book, "Unaccountable: What Hospitals Won't Tell You and How Transparency Can Revolutionize Health Care," recounts how the culture of many hospitals keeps medical staff from intervening in, correcting, or even reporting doctors' errors and bad acts. The book suggests a number of concrete steps hospital administrators can take to improve "teamwork" and accountability among staff. Although Makary focuses more on surgical errors and infection rates, the techniques—including checklists, formal reporting procedures, and even things as simple as making sure everyone on a "team" knows everyone else's name—would appear to apply broadly. Makary's book also suggests that hospitals make these performance measures and surveys public. It has not happened yet.