Remember photographic prints? Remember customer service? Just when we thought both had been lost to the impersonal vacuum of the internet, we were directed to a massive photo lab in Hunt Valley. When you walk through the door at Nations, you are greeted by a smiling person and an inside look at the lab through huge windows, which provide a good view of just how the Kodacolor sausage is made. A few of our photographers use Nations because they were fed up with farming out prints to a faceless New York City lab. Nations gets top marks for impeccable customer service and its online photo-submission process. It's quick, easy, and local. Now if they would just ease up on the baby photos in the front lobby. Man, that freaks us out.