Michelle Owens is just one of the hundreds of residents at the J. Van Story Branch apartments who is living in a building that is dangerous, bug-infested, and in desperate need of basic repairs. The 20-story building, located on West 20th Street between Charles Street and Maryland Avenue houses mostly elderly and disabled people in its 357 apartments and is visibly infested with rodents, insects, and parasites, which can be particularly harmful for those whose health is fragile. Since Jan. 1, 2015, there have been 2,110 emergency calls to 911, according to police records. Residents put in 85 calls regarding assaults, 28 reporting burglary or robbery, 32 complaints of narcotic sales on the premises, and two for shootings. Inside the 43-year-old building security is lax, the elevators are often broken, pipes are busted, ceilings leak, air-conditioning and heat falters, and residents sometimes struggle to control the broken faucets and water temperatures.