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  • How to find your first job out of college 

    How to find your first job out of college 

    If you've recently graduated college then congratulations are in order-you've reached a significant life milestone and should be proud of your accomplishment! That said, just because you've achieved this goal doesn't mean your work is done. For many people, graduating from college is the starting...

  • How nurses can advance in their careers if they don't want to be nurses forever

    How nurses can advance in their careers if they don't want to be nurses forever

    Sometimes we get so focused on our current jobs that we forget to focus on "the big professional picture," which includes our entire career arc-from start to finish. The truth is, we should always think about our professional lives as a journey rather than a single destination and have a plan for...

  • 8 customer service tips every retail employee should have

    8 customer service tips every retail employee should have

    Dealing with sometimes demanding, sometimes ornery, sometimes outright hostile customers may be the biggest challenge any retail employee must face. Retail places all employees in a veritable public relations position because the way employees handle customers reflects on the business as a whole....

  • When it's okay to say no to a promotion

    When it's okay to say no to a promotion

    We all know that promotions are wonderful and momentous occasions on our individual career journeys-but are they always the right move for us? The answer might not be as clear cut as you think. Sure, promotions typically come with new challenges and opportunities (and usually more prestige and...

  • 3 qualities that will make you an effective team player

    3 qualities that will make you an effective team player

    The term "team player" is so often used as an essential professional attribute that it's become a well-worn cliché-but that doesn't make it any less of a valuable skill to have if you want to be successful at work, regardless of your occupation or industry. Being able to work well with others and...

The Interview

  • Five Minutes With Lou Cohen of BMW of Towson

    Five Minutes With Lou Cohen of BMW of Towson

    A lot has changed in the auto sales business since Lou Cohen opened a small used car lot on Liberty Heights Avenue in Baltimore in 1961. Cohen, now president and CEO of BMW of Towson, was fresh out of the Army when he took his his first job with another dealer before branching out to sell, and...

  • Five Minutes with James Daly, CEO of Euler Hermes North America

    Five Minutes with James Daly, CEO of Euler Hermes North America

    People have been selling goods and services on credit since ancient times, and it’s long been common outside the United States for businesses to take out insurance to protect themselves when customers fail to pay. But recently U.S. businesses have shown renewed interest in buying such policies,...

  • Five Minutes with Neal Fiorelli

    Five Minutes with Neal Fiorelli

    Neal Fiorelli spent the first part of his professional life in insurance and banking as something of an odd-shaped cog in a strict corporate wheel. So when his job moved from Baltimore to Buffalo, he decided not to follow. But he didn’t stop pondering his experiences. One main theme stuck in his...

  • 'Life after sugar': Domino distribution manager retiring after half century at Baltimore refinery

    'Life after sugar': Domino distribution manager retiring after half century at Baltimore refinery

    Ed Saul wakes up each morning, puts on a pot of coffee and lets out his dog. From his Carroll County home, he then logs onto a system that tracks every stage of production, down to the minute, at the Domino Sugar refinery nearly 30 miles away in Baltimore. The 72-year-old distribution manager is...

  • Five Minutes with Mick Arnold of Arnold Packaging

    Five Minutes with Mick Arnold of Arnold Packaging

    As a seventh-grader, Mick Arnold tagged along one summer as his father visited customers of his packaging business. One asked the boy what he wanted to do when he grew up. “I said I’d like to do what my dad does. I’d like to be involved in packaging,” Arnold, now 47 and president of the fourth-generation...

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