Question: What happens to my K Bank account?
Answer: All K Bank deposit accounts, including checking, savings, certificates of deposits and retirement accounts, have been transferred to M&T. No one lost any money on deposit in K Bank.
Question: Can I still use my ATM or debit card and bill-paying?
Answer: Your cards and bill-paying will continue to work as usual.
Question: What happens to my loan with K Bank?
Answer: M&T has assumed all of K Bank's loans. Your payment amount and due date do not change. Any payments usually deducted from your account will continue. Make checks payable to K Bank, and mail payments to the same address.
Question: My loan was still being processed. Now what?
Answer: Contact your loan officer directly.
Question: Will direct deposits change?
Answer: Direct deposits, including Social Security checks, will continue.
Question: Can I get the contents of my safe-deposit box?
Answer: Yes. It's business as usual.
Question: Will I continue to earn interest at the same rate?
Answer: Any interest on deposits accrued through Nov. 5 will be paid at the same rate. M&T will review rates and notify you of any changes.
Question: I'm already an M&T customer, and now my deposits there will exceed $250,000. Am I no longer fully insured?
Answer: If you have accounts in both K Bank and M&T, they will be insured separately for at least six months after the merger. This will allow you time to restructure your accounts if necessary.
Customers may call the FDIC directly with questions at 800-830-4697 from 9 a.m. to 6 p.m. Saturday and noon to 6 p.m. Sunday. Thereafter, call from 8 a.m. to 8 p.m.