Flights were delayed at BWI Marshall Airport and other airports across the country after a software system used by major airlines went down Monday morning, according to the Federal Aviation Administration.
Southwest Airlines, American Airlines, Delta Air Lines and JetBlue were among the airlines experiencing delays Monday morning after the software system, Aerodata, went offline, FAA spokesman Gregory Martin said. The widespread outage caused delays across the country.
Flights to Baltimore from several Florida airports experienced delays Monday, passengers said.
Robert Gauldin arrived at Baltimore/Washington International an hour late on Monday morning after his Southwest flight was delayed at the gate at Orlando International Airport.
Gauldin, 83, of Westminster, who had been on a trip with his family to their summer home, said the Orlando airport terminal descended into chaos as more and more passengers arrived for their flights, but no planes left.
“It was mass confusion, you’d call it,” he said. “Everything there was delayed. It kept filling up because people were coming in to catch a flight, and they couldn’t get on. But it all worked out.”
Florida resident Gregg Lilley, whose Southwest flight Monday to BWI was delayed about 30 minutes, wasn’t too perturbed. Many of his fellow early morning passengers slept through the wait, he said.