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Delays continue to mire Southwest Airlines after outage

Numerous Southwest Airlines flights were canceled or delayed in and out of Baltimore Washington International Thurgood Marshall Airport for the third day in a row as the airline struggled to resume normal operations on Friday.

Numerous Southwest Airlines flights were canceled or delayed in and out of Baltimore Washington International Thurgood Marshall Airport for the third day in a row as the airline struggled to resume normal operations on Friday.

Accoding to tracking service FlightAware.com, 49 flights in and out of BWI were canceled and 155 were delayed as of 6:30 p.m. Friday, leaving passengers with frustrating waits.

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Those flights with among more than 300 cancellations and 1,200 delays on Southwest systemwide on Friday. Southwest canceled nearly 1,500 flights and 4,500 others were delayed Wednesday and Thursday.

Southwest said it was managing through lingering disruptions. It said most of Friday's cancelations were due to airline crews being unable to get to their flights after being stranded in other cities.

The airline said that a computer router failure caused several technology systems to break down on Wednesday, and backup systems didn't work as expected. It said those systems were fully restored.

The timing of the breakdown — in the middle of the summer travel season — made rebooking stranded customers more difficult because planes were already nearly full.

Southwest recommended that passengers delay travel until after the weekend. It said that customers with tickets for travel from Wednesday through next Tuesday would get two weeks to rebook without paying a higher fare.

The Baltimore Sun contributed to this report.

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