ON-TIME PERFORMANCE: Wells said the MTA has improved its on-time performance percentages across the board. He said the agency is now scoring 95 percent on time on light rail, 98 percent on Metro, 90 percent on Mobility and 80 percent on the bus system.
MOBILITY: Wells told TRAC the he believes Mobility, the MTA's van and bus service for the disabled, is serving close to 5,000 people a day -- but at a hefty cost. He said the service costs the MTA $45-50 a trip, far more than any of the other modes of transit the agency provides. Wells presented data showing that Mobility costs the MTA more to run than either the light rail system (28,152 daily boardings) or the Metro (45,497). The administrator said he hopes to improve core MTA services -- the city bus system. light rail and the Metro subway -- to the point where they attract more disabled riders. In many cases, he said, those modes can better serve disabled riders. But he said that in many cases those riders don't feel comfortable taking buses and trains. "The issue is that we have to make sure our core service is reliable," he said.