In Baltimore, you phone in a report on a pothole or street trash and wait weeks or months for something to be done. In Eindhoven, the Netherlands, from now on, you take a picture of the problem, record the GPS coordinates and send a problem ticket to the authorities via your iPhone BuitenBeter app.
Here is the description, from Springwise:
HT Marginal Revolution.
UPDATE: Thanks to Jack of Howard County bicycling advocates for noting the counties use of www.seeclickfix.com to deal with these kinds of problems quickly. Wonder if it works.