To be fair to the Maryland Transit Administration. I don't get many complaints about the Baltimore Metro subway. It imploded a bit after the recent snowstorms, which put the aboveground part of the system out of commission for aboutt a week, but most of the time it performs wiith boring efficiency -- even if it's not the most beautiful or versatile transit line on the planet.
This morning, however, brought a heartfelt complaint from an aggrieved custoemr, Alisa Bralove-Scherr, who shared with Getting There a copy of the letter she wrote to MTA Administrator Ralign T. Wells. Here's what she had to say:
So far, I haven't been able to reach an MTA representative to inquire about what happened this morning on the Metro. I'll be glad to pass along the answer when I can get it.