So are we to blame consumers? Should we as flyers keep expecting inexpensive ticket prices or is the public's demand for cheap flights helping to cripple the industry? Or, are we as flyers, already putting up with an awful lot whether its lost luggage, repeated flight delays, indifferent customer service (when someone asked about whether we'd make our connection, the flight attendant on our BWI to JFK flight responded coldly, "I don't know. I don't have any answers for you.") and the like? Because really, what are you going to do if you get really mad at the airline? Cancel and take the bus to Spain? I think not.