I'm also wondering why Trujillo would simply assume the iPhone had a user-replaceable battery. While most cell phones typically have such batteries, the iPhone clearly is not just another cell phone. More to the point, it's made by Apple, a company known for making products easy to use but hard to service yourself. Let's take this one step further: which Apple product does the iPhone most resemble? That's right, the iPod. And how many iPod models have had user-replaceable batteries? The answer is ... none. In fact, Apple's policy on iPod battery replacement is almost identical to (if a bit cheaper than) its iPhone policy: "If it is out of warranty, Apple offers a battery replacement for $59, plus $6.95 shipping, subject to local tax."