So, the reindeer sweater from Aunt Emma this Christmas isn’t quite your style, so you and thousands of others are now in the process of returning gifts.
Which retailers provide the speediest returns?
STELLAService, which rates the customer service of online retailers, put them to the test. The company ordered and returned several items to the top 25 retailers from various parts of the country during the weeks before Christmas.
The fastest: Amazon.com, whose returns averaged 4.3 days.
Slowest: Avon.com. STELLAService still hadn’t received a refund from the retailer by the time it issued the refund report on Monday.
Runner up to last place: Dell.com. The computer company took 14.3 days — more than 3 times longer than Amazon.
Here are the rest of STELLAService’s results for average refund times:
1. Amazon.com – 4.3 days
2. BestBuy.com- 4.7 days
3. LLBean.com- 4.7 days
4. Apple.com- 4.7 days
5. Williams-Sonoma.com- 4.7 days
6. HSN.com- 5.0 days
7. NewEgg.com- 5.3 days
8. Walmart.com- 6.0 days
9. HPShopping.com- 6.7 days
10. SonyStyle.com- 6.7 days
11. Gap.com-7.0 days
12. Overstock.com- 7.0 days
13. Khols.com-7.7 days
14. Sears.com- 7.7 days
15. Nordstrom.com- 8.0 days
16. Macys.com- 8.7 days
17. Target.com- 9.7 days
18. Buy.com- 10.0 days
19. JCPenney.com- 10.0 days
20. VictoriasSecret.com- 12.0 days
21. ToysRUs.com- 12.3 days
22. QVC.com-13.0 days
23. Zappos.com- 13.3 days
24. Dell.com- 14.3 days
25. Avon.com- No refunds yet