Airline passengers gaining new protections in January
By Eileen Ambrose
Oct 05, 2011 at 8:30 AM
Too late for the busy holiday travel season, but the federal government will be expanding airline passengers protections next year.
Starting Jan. 24:
Airlines must include all the taxes and fees in advertised fares. (Hmmm, I wonder if we’ll ever see a $39 flight deal anymore, once fees and taxes are added in?)
Carriers also must allow you to hold a reservation — without having to put any money down — and cancel without penalty within 24 hours of reserving a seat. That’s only, though, if the reservation is made at least one week before the departure.
Baggage fees will also have to be disclosed when you book a trip. And passengers must be quickly notified of any delays over a half hour.