Whose hotel reviews do you trust?

A recent ad directed to the industry -- and maybe consumers, as well -- asks whether travelers are better off trusting hotel reviews compiled by "expert travel writers" or by ordinary travelers who may not have a clue about evaluating hotels. The ad was sponsored by one of the professional services, so you can guess the answer. But is that also the right answer for you? That's a good question.

Ed Perkins on Travel

January 19, 2010