Indianapolis—The Indianapolis International Airport has been recognized as the number one airport in North America by Airports Council International (ACI). The ranking is part of ACI's annual Airport Service Quality (ASQ) awards for performanace and service excellence.
‘‘We are honored to have received this outstanding recognition,’’ said John D. Clark, III, executive director & CEO of the Indianapolis Airport Authority. ‘‘I have long believed that Indianapolis International is one of the best airport’s in the world and this award confirms that in the eyes of the aviation and airline industry.’’
More than 300,000 passenger surveys were conducted at participating airports around the word. Based on those survey results, the top five airports were named in several different categories, including: worldwide, by size, by region, most improved.
The world’s top airport went to Incheon International Airport in Seoul, South Korea. Incheon has been named the best for six consecutive years. Other airports in the Asia-Pacific region also were high performers.