Cash paying travelers on the Pennsylvania Turnpike will be issued a new style ticket beginning Wednesday, Septermber 26, 2012. The new tickets, sporting a different look and feel, will be about 1.75 inches longer and printed on white thermal paper. They replace the familiar beige tickets that have been in use the past 25 years. The tickets, proof of entry point and vehicle classification are surrendered at exit and determine the applicable toll for cash paying motorists.
Another change, instead of being preprinted, the new tickets will print on demand, saving ink and paper. Because they use a barcode, and not a magnetic strip, to store vehicle class and entry point, the tickets are recyclable.
Cash-paying travelers will see new tickets showing up at a handful of toll plazas starting Sept. 26, as technicians conduct a “dry run” installation of new Automatic Ticket Issuing Machines (or ATIMs) at three interchanges: the Willow Hill Interchange (Exit #189) on the Turnpike mainline (I-76) in Franklin County; the Lebanon/Lancaster Interchange (Exit #266) on the Turnpike mainline (I-76) in Lancaster County; and the Wilkes-Barre Interchange (Exit #105) on the Northeastern Extension (I-476) in Luzerne County.
Turnpike official say the ticket change came about because the old ATM's, in service since 1988 are obsolete and it is difficult to find replacement parts.
Customers who have questions or concerns about the new tickets can contact the Turnpike Commission by calling 1-800-331-3414, Monday through Friday between 8 a.m and 5 p.m. or online at www.paturnpike.com/contact