Baltimore Colts

Debut of Ravens' digital ticketing service hits bump but runs smoothly on game day

Debut of Ravens' digital ticketing service hits bump but runs smoothly on game day

As the Ravens ushered in a new era of digital ticketing before Thursday night’s preseason home opener against the Los Angeles Rams, many fans found themselves meeting the new technology with relative ease. Others found themselves lost in translation.

Even though the paper tickets that had been fans’ key to entering M&T Bank Stadium for a generation were a thing of the past, flashing a digital ticket on an iPhone or a season-ticket holder’s card was quick for those who arrived early. Maybe even quicker than before.

“Oh, absolutely. For one thing, I just take this one [card] to every game,” said John Wilkinson, 67, of Columbia, clutching the purple card hanging from his neck...

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