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Some Tesla buyers angry for missing out on new features

PALO ALTO, Calif. Tesla Motors announced last week that every Model S rolling off its retooled assembly line includes a new hardware package that enables autopilot functionality. Customers can also order the "D," an all-wheel drive version of the electric vehicle. But some who recently took ownership of Model S cars that don't include the new hardware package, or missed out on the chance to order all-wheel drive, are crying foul. Tesla custom builds each Model S at its Fremont factory, so each owner's situation is complex and unique. But a common thread runs through many the complaints: some loyal fans of the Silicon Valley company feel they have been misled. Among the...