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Mary Pat Clarke
City to spend $8.4 million on new water-billing system
City to spend $8.4 million on new water-billing system

City officials agreed Wednesday to award an $8.4 million contract to a Belgian company to overhaul Baltimore's water-billing system, which has been criticized as outdated and error-prone. Itineris, whose North American offices are in Marietta, Ga., was the sole bidder to upgrade billing for approximately 410,000 water customers in Baltimore and Baltimore County. The Itineris contract, approved by the Board of Estimates, includes $6.2 million for installation and $2.2 million for 10 years of maintenance and support. Mayor Stephanie Rawlings-Blake said the action represents "another significant step" in improving the city's water system. The contract will pay for new...

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