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When good plans fail: Mishandling of Dallas Ebola case

DALLAS Long, tragic experience in West Africa helped experts write plans to protect Americans should the Ebola virus arrive on U.S. soil. Screening questions and procedures were crafted to succeed if everyone followed them. But the careful planning broke down during a single late-night shift in a Dallas emergency room. Human and institutional missteps turned Thomas Eric Duncan's low-grade fever and stomach pain into a public-health crisis and subjected a prestigious hospital to global criticism. Duncan's transformation from anonymous international traveler to symbol of medical fumbling has been widely noted, although many key details have yet to emerge. Much less attention has...

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