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Mike Fitzpatrick
VA chief orders review of training programs in wake of 'Oscar the Grouch' incident

PHILADELPHIA Veterans Affairs Secretary Robert McDonald on Thursday ordered a systemwide review of the agency's training programs after the Philadelphia VA benefits office compiled an employee training guide that appeared to depict veterans as Oscar the Grouch. In a statement, McDonald apologized and said any comparison to the cranky "Sesame Street" character who lives in a trash can was "clearly contrary" to the agency's mission and the "kind of open culture we want in the new VA." He said use of the training materials, which was first reported this week by The Philadelphia Inquirer, would be discontinued. McDonald's statement did not address...